Our Data Promise

The Union Shop delivers to over 170 countries worldwide, including the UK. So shop at home and enjoy delivery to pretty much any address in the world. As such we use data to strictly contact you with news and updates on promotions, offers and events.

We promise to:

  • Always respect your privacy and will never share data with third parties.
  • We'll never sell your data and will respond to requests promptly. 
  • We’ll be honest with you. If we make a mistake storing your data we’ll let you know; we are always learning.

What Do We Collect

Name (first name, last name), Contact details (phone number, email address), Payment options (credit or debit card details). Cookies (sessions time, page visits, as HTTP cookies are used to identify specific users and improve your web browsing experience). Responses (surveys, feedback form).

Securing Your Data

Our data management is overseen by our I.T and Digital department ensuring that collection and use of your data is compliant with in the confines of GDPR regulations 2018, using secure devices and systems to access and hold your data. 

Privacy Policies

Different KCLSU privacy policies apply depending on who you are. They set out how we use your data, your rights that apply and information about how to contact us about the use of your data. Please refer to our main KSLCU page here.

    Your rights under General Data Protection Regualtions (GDPR)

      Requesting A Copy of Your Data

      If you would like to see your data please email us at data@kclsu.org with a brief explanation of what you need. We will ask you to verify your identity to protect you from identity theft. There is no charge for this and we will get back to you within 30 days of verifying your identification.

      Have Your Data Deleted

      If you would like us to delete any information about you from our website or another system please email us at data@kclsu.org with a link or explanation of what you would like us to delete. We will ask you to verify your identity to protect you from identity theft. There is no charge for this and we will get back to you within 30 days of verifying your identification.

      Freedom of Information Request

      We are not a public authority and so are not covered by the Freedom of Information Act. 

      Unsubscribe From Emails

      If you would like to unsubscribe from our emails, please email us on marketing@kclsu.org. Remember you will no longer receive ANY emails - even the ones that tell you about all the things you love about our Students' Union.